About Us
At Big Sky Audiology in Billings, MT, our team's hard-won, time-tested experience assures we deliver unmatched quality, service, and follow-through when meeting your hearing health needs.
Compassionate. Comprehensive. Dedicated.
At Big Sky Audiology Clinic, we’re more than just a hearing care provider – we’re your partners in achieving optimal auditory health. Our commitment to the Billings community runs deep, and we take pride in offering our neighbors personalized, state-of-the-art hearing solutions.
We look forward to working with you wherever you are in your hearing journey! Whether you’re seeking help for the first time, have been wearing hearing aids for years, or are simply curious about your hearing health, our dedicated team is here to support you every step.
Our Mission - We Listen to You
At Big Sky Audiology Clinic in Billings, MT, our mission is to make a positive difference in the lives of those seeking to improve their hearing and communication abilities.
We understand the importance of hearing the sounds of your life:
- The laughter of your grandkids
- Conversations with friends
- Important phone calls from family
- Crucial medical instructions
- Essential safety sounds in your environment
Our approach is simple yet effective:
- We listen and understand your unique needs
- We find personalized solutions to maximize your hearing enjoyment
- We educate you about your hearing health and available technologies
- We provide uncompromising quality of care with an exceptional, experienced staff
At Big Sky Audiology, we offer the latest in advanced hearing instruments, backed by our guarantee of your total satisfaction. We’re committed to helping you fully experience every moment of your life through better hearing.
Meet the Big Sky Audiology Team
Our team understands the life-altering impact that hearing loss and tinnitus can have. We strive to offer you the most advanced and effective medical treatments in a friendly and empathetic environment.
Dr. Tracy Hayden
Audiologist/Owner
Dr. Hayden holds her doctoral degree from Arizona School of Health Sciences. Dr. Hayden is a member of the Academy of Doctors of Audiology and a Fellow of the American Academy of Audiology. She has been practicing audiology for 30 years and has been serving the Billings area for the last 27 years. She has spent her career focused on assisting those with hearing difficulties through use of hearing aids, listening strategies, assistive devices and counseling. She is experienced in working with both adult and pediatric populations.
It is important to Dr. Hayden to develop close relationships with each and every patient, as she helps them develop better communication strategies to live a fuller life. Her goal is to optimize your hearing and make listening effortless.
Tina Craig, H.I.S.
Hearing Instrument Specialist
Tina has been working in this office since 1999. She has many years experience managing the office, testing, cleaning and repairing hearing aids and billing insurance. She became a licensed hearing aid dispenser in 2021. She performs audiometric testing, hearing aid fittings, hearing aid adjustments and counseling. Building relationships is very important to her.
Tina is married and has two daughters. In her free time she enjoys cooking and shopping. When she’s not doing one of those things, you can find her at sporting events. Her favorite is definitely Denver Broncos games!
Brandy Dillon, H.I.S.
Hearing Instrument Specialist
Brandy has been in the Audiology field for the past 16 years in the Billings area. She has earned an associates degree from MSU-B in medical administration. In 2009, Brandy acquired her Hearing Instrument Dispensing Licence from the State of Montana. She thoroughly enjoys her profession and loves the relationships built by helping people get back to hearing all that life has to offer!
Take control of your hearing health today
Schedule an appointment with Upstate Hearing and experience personalized care from our expert audiologists. Whether you need a hearing test, hearing aids, or ear care, we’re here to help you hear your best.
Actual Reviews From Current Clients
We deeply value the unwavering trust that our clients place in us and greatly appreciate their honest feedback. At Big Sky Audiology, we are committed to providing top-tier patient care, hearing aid, and audiology services. We welcome the opportunity to earn your trust through our expertise and dedication.